Payroll stopped stealing their week.

This fast-growing, multi-state home-healthcare franchise was learning the hard way what happens when you inherit a patchwork of systems. Time and visits lived in WellSky, payroll lived in Paychex, and tax issues kept piling up. The Director of Operations spent days cleaning data and chasing errors, leaving almost no bandwidth to focus on growth. With headcount climbing from 80 to 120 employees, they needed a unified people system that integrated payroll, benefits, and timekeeping

• Manual data cleanup between WellSky and Paychex turned every payroll run into a three-day project
• Legacy payroll and tax settings created recurring compliance headaches and rework
• No clear SOPs meant the Director of Operations couldn’t safely delegate payroll or time-tracking tasks
• Growing headcount exposed how fragile the process was, with risk of missed payments and filings

• Optimized the existing Paychex setup and rebuilt earnings, deductions, and tax configurations to clean up past issues
• Mapped and standardized data flows from WellSky so visit and time data landed in payroll cleanly, without manual recoding
• Documented step-by-step SOPs so payroll processing, audits, and approvals could be shared across the team
• Led a 60-day migration to ADP Workforce Now, consolidating payroll, benefits, and 401(k) into one system of record
• Trained leaders and admins in role-based sessions so the new ADP + WellSky workflow became the default

Payroll processing time dropped from roughly three full days to a few focused hours spread across each cycle. Instead of blocking most of the week around payroll, the Director of Operations now reviews clean data flowing in from WellSky, makes targeted adjustments in ADP Workforce Now, and wraps payroll in under half a day. Tax and configuration issues that once felt constant are now handled inside the new ADP setup, so the franchise can keep hiring without worrying that payroll will buckle under the growth.

“It’s unbelievable that I used to block off nearly three days just to get payroll out the door. Now I spend a couple of hours auditing and running it, and I can actually focus on growing the business instead of babysitting payroll.”

– Head of Operations, Anonymous Client

Continue rolling out the People Street framework across new locations and lean on on‑call advisory support to refine performance and development processes as the business scales.